o baji's Privacy Policy

o baji collects certain information to establish and manage a service relationship with you. We do not collect any information beyond the categories described below.

1.1 Information Provided at Registration

Information you provide when creating an account includes:

• Full name and date of birth (for age verification — this platform is for persons aged 21 and above only)
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID or other government-issued identity document details (required for account verification)

1.2 Financial Information

Financial information provided during deposits and withdrawals, such as bKash, Nagad, Rocket, or Upay account numbers, or bank account details. This information is used solely to process transactions.

1.3 Automatically Collected Information

Some information is collected automatically when you use the Platform:

• IP address and device type
• Browser type and version
• Page visit times, session duration, and navigation history
• Data collected through cookies and similar tracking technologies

1.4 Information Through Communication

When you contact our support team via live chat or email, a record of that conversation may be retained.

o baji uses collected information only for the following purposes:

1. Creating and managing accounts and verifying user identity.
2. Processing deposits, withdrawals, and other financial transactions.
3. Providing and verifying bonuses and promotional offers.
4. Maintaining platform security and preventing fraud.
5. Complying with legal obligations and meeting the requirements of relevant regulatory bodies.
6. Improving platform functionality and reviewing user experience.
7. Providing customer support and resolving complaints.
8. Enforcing responsible gambling policies.

We do not sell your information to any third party for marketing or advertising purposes.

o baji does not share your personal information with third parties except in the following limited circumstances:

3.1 Service Provider Partners

Necessary information may be shared with trusted third parties for payment processing (such as mobile banking and bank transfer service providers), technical support, and fraud detection. Confidentiality agreements are in place with these partners.

3.2 Legal Obligations

Information may be disclosed pursuant to a court order, a valid request from an investigating authority, or the requirements of applicable law.

3.3 Changes to Business Structure

In the event of a merger, acquisition, or asset transfer, user information may be transferred. Users will be notified in advance if such a situation arises.

o baji takes both technical and organisational measures to protect your information.

4.1 Security Technology

All information is transmitted using SSL (Secure Sockets Layer) encryption. Stored information is also kept encrypted, and multiple layers of protection are used to prevent unauthorised access.

4.2 Retention Period

Necessary information is retained for as long as your account is active. Even after an account is closed, certain information may be kept on record for a specified period in accordance with legal obligations.

4.3 Access Control

Only authorised staff can view information required for specific tasks. All access is logged and regularly audited.

The o baji platform uses cookies and similar technologies. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Necessary for keeping login sessions active and for basic functionality.
• Performance Cookies: Used to monitor site performance and detect errors.
• Preference Cookies: Help remember language and interface preferences.

5.2 Cookie Control

You can manage cookies through your browser settings. However, disabling essential cookies may affect some platform functionality.

Every user registered on the o baji platform has the following rights regarding their own information:

6.1 Right to Access

You have the right to know what information we hold about you and for what purpose it is being used. Contact our support team to make a request.

6.2 Right to Correction

If any information in your profile is incorrect or incomplete, you can request a correction. General information can be changed from account settings; changes to identity-related information may require verification.

6.3 Request for Deletion

In certain circumstances you may request deletion of your personal information. However, information related to legal obligations or ongoing transactions may not be immediately deletable.

6.4 Objection to Processing

You have the right to object to the use of your information for direct marketing purposes. This preference can be set through account settings or through the support team.

o baji strictly does not provide services to persons under the age of 21. Age is verified at registration, and if any user registers with false information, their account will be cancelled.

If we suspect that information from a minor has been submitted, we will take immediate steps to delete that information. To learn more about using the platform responsibly, please read our Responsible Gaming Guidelines.

The o baji platform may contain links to third-party payment gateways or technology services. These third parties have their own privacy policies, over which o baji has no control. You are advised to read the relevant provider's policy before using a payment service.

o baji reserves the right to amend this privacy policy as needed. For significant changes, a notice will be posted on the platform and registered email addresses may be notified. Continued use of the platform after changes are made will be considered acceptance of the updated policy.

To learn more about the overall structure of our services, terms of use, and other matters, please visit our About Us page.

If you have any questions, concerns, or complaints about this privacy policy, please contact our support team:

• 24/7 Live Chat — directly from any page on the platform
• Email: [email protected] (support available in both Bengali and English)

We generally aim to respond to emails within 24 to 48 hours. For more general questions, you can visit our FAQ section.