Safe and mindful
gaming commitment
o baji believes entertainment is healthy only when it stays in control. On this page you can learn how to set your own gaming limits, recognise warning signs, and get support.
For adults only
What is responsible gaming and why does it matter
Online betting and casino are entertainment – but like any entertainment, there is a healthy limit. o baji places the highest importance on the financial and mental wellbeing of every member. We want you to see gaming as a way to spend time – not as a livelihood or source of income.
Responsible gaming does not just mean playing less; it means managing your budget, time, and emotions with awareness. o baji's Terms and Conditions explain in detail under what circumstances account restrictions may be applied and how self-exclusion is carried out at a member's request.
Our commitment: o baji will never encourage you to bet beyond your means. If any advertisement or communication feels excessive to you, you can request through our 24/7 live chat to stop that communication immediately.
Before playing any betting or casino game, ask yourself: "Will I be okay mentally if I lose?" If the answer is "no", it is wiser not to play at that moment. You can also visit our FAQ section for any information you need.
All betting and casino activity at o baji is strictly for those aged 21 years or older. Any participation by minors is strictly prohibited. We make no exceptions on age verification.
Your control is in your hands
Set a deposit limit
Set a maximum limit for your daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately; to increase a limit there is a 24-hour waiting period.
Session time limit
Set a limit on how long you can stay logged in at a stretch. When the set time is up, the system will automatically notify you and log you out if needed.
Self-exclusion
Want to step away from o baji for a short time or longer? Contact us via 24/7 live chat or email and we can apply self-exclusion from 7 days up to 5 years.
Bet limit
Decide in advance the maximum amount you can place on a single bet. This makes it easier to avoid large losses in an emotional moment.
Cool-off break
Take a cool-off period from 24 hours to 30 days. During this time your account remains active but new deposits and bets are not possible.
Direct support
To activate or change any of the above options, write to our 24/7 live chat or contact us by email. Support is available in both Bengali and English.
Recognise the warning signs
If you notice any of the signs below in yourself or someone you know, it is important to seek help. Acknowledging the problem is the first step toward solving it.
Chasing losses
Repeatedly betting to recover losses – thinking "I'll win this time."
Spending beyond your budget
Betting with money needed for household expenses or borrowed money.
Withdrawing from family and work
Neglecting family responsibilities, work, or social relationships because of gaming.
Unable to stop gaming
You have decided to stop, but keep coming back again and again.
Gaming under stress
Using betting as the main way to cope with anxiety, loneliness, or stress.
Hiding the amounts
Keeping secret from close ones how much time or money is going into gaming.
Ask yourself
- Have I bet beyond my budget in the past month?
- Have I hidden my gaming from my family?
- Have I placed more bets out of anger or frustration after a loss?
- Has my focus at work or studies decreased?
- Have I bet using borrowed money or by dipping into savings?
If even one answer is "yes", please take a look at the support options below.
Where to get help
o baji live chat support
Our team is ready seven days a week, twenty-four hours a day. Send a message on live chat – in Bengali or English. Get help with self-exclusion, deposit limits, or anything else.
Email support
If you prefer to communicate in writing, send a message to our support email. The team responds in both Bengali and English. Email address: [email protected]
Family and close ones
Talk to a trusted family member or friend. Sharing a problem with someone close rather than carrying it alone makes finding a solution much easier.
Professional counselling services
Seek help from a mental health professional or addiction counsellor. Government and private mental health organisations in Bangladesh can provide support on this.
Temporarily close your account
If you want to close your account on your own, let us know via live chat. We will deactivate your account for the duration you need. No questions will be asked about this decision.
Some tips for healthy gaming
Before you start playing, decide how much money you will spend and how much time you will give. Keeping these two limits in mind before you sit down to play reduces the chance of going beyond them on impulse.
Remember, winning and losing are part of betting. No strategy or system guarantees winning over the long term. RTP, or Return-to-Player percentage, represents the average return over a long period – the result of any single session may not match it.
o baji's Privacy Policy explains how we store and protect members' data. Your gaming information is never shared with third parties for marketing purposes.
On special days or happy occasions it is natural to feel like playing a bit more, but during times of sadness, stress, or loneliness it is better to take a break from gaming. Decisions made in an emotional state often lead to regret later.
To learn more about o baji, its values, and our commitment to members, you can read our About Us page.